Privacy Policy

Introduction

PeptuneLabs ("we", "us", "our", or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Information We Collect

Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to fulfill your order and provide customer service
• Legal Compliance: Processing required by applicable laws and regulations
• Legitimate Interest: Processing for fraud prevention, account security, and business operations
• Consent: Where you have explicitly consented to receive marketing communications

How We Use Your Data

• Process and fulfill your orders
• Send order confirmations, tracking information, and customer support responses
• Detect and prevent fraudulent transactions
• Improve our products and services
• Send marketing communications (only with your consent)
• Comply with legal and regulatory obligations

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, typically for the duration of your customer relationship plus 7 years for accounting and tax purposes as required by law. You may request deletion of your data at any time, subject to legal obligations.

Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share your data with:

• Payment processors to process your transactions
• Shipping carriers to deliver your orders
• Law enforcement when required by law
• Service providers who assist in our operations under strict confidentiality agreements

Your GDPR Rights

Under GDPR, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to specific types of processing
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, contact us using the details provided in the Contact section below.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites before providing personal information.

Children's Privacy

Our services are not directed to individuals under 21 years of age. We do not knowingly collect personal data from children under 21. If we become aware that we have collected data from a child under 21, we will promptly delete such information.

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with an updated "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your GDPR rights:

• Email: support@peptunelabs.com
• WhatsApp: +447397053708
• Discord: discord.gg/peptunelabs
• Telegram: @peptunelabs

You also have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.